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    Indiana Department of Local Government Finance (DLGF)

    With more than 1,000 Continuing Education Registrants located in various cities across the state, resourceful and well-coordinated site management was a necessity. Briljent planned and implemented all functions within this task for each of the 40 annual courses. Our team communicated with the client to determine optimal course locations, secured classroom facilities and arranged technology functions such as computers and audiovisual components. View More

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    Another Training Success Story

    One of the things we love most at Briljent is being able to serve our clients well and creating long lasting relationships. The following feedback makes us really proud. View More

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    Call Center Quality Analysis

    To meet the client’s budgetary requirements, the team conducted a pilot project that was narrower in scope than typical audit projects. The result was lower levels of data collection with less robust data, as well as reductions on the depth of analysis. However, our team used their expertise to execute a project that resulted in important insights, a preliminary overview of current service levels, and guidance for prioritizing improvement initiatives View More

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    Indiana Department of Homeland Security (IDHS)

    As one of Briljent’s core competencies, training is an area of expertise for our team, and we have a particular aptitude for working successfully within our client’s current LMS. For this project, Briljent assembled a team of specialists that included a seasoned Project Manager, an Instructional Designer, and an Application Developer. This team met with the client to assure their training product objectives were both understood and deliverable. View More